Cancellation & Refund Policy

Effective Date: October 2025

Last Updated: October 2025

Thank you for being a part of BhaktiLok, your digital companion for Bhajans, Aartis, and Sanatan Dharma wisdom. This Cancellation & Refund Policy explains how we handle cancellations, refunds, and failed transactions for our app users.

1. Digital-Only Services

BhaktiLok offers digital devotional content such as mantras, bhajans, wallpapers, reels, and VIP memberships. We do not sell or ship any physical products. All content is made available instantly upon successful purchase or subscription.

2. No Cancellation After Activation

Once a VIP membership or digital service has been activated, cancellations are not allowed as access to exclusive content is granted immediately.

This includes mantras, bhajans, wallpapers, reels, and other premium spiritual materials.

3. Refund Policy

We maintain a strict no-refund policy for all successful digital purchases and VIP memberships. However, refunds may be considered only under the following conditions:

In such cases, please email us within 3 working days of the transaction with your:

Once verified, refunds (if eligible) will be processed within 5–7 working days to your original payment method.

4. How to Request a Refund

Please contact us at help@bhaktilok.app with your transaction details and a brief explanation of the issue.

5. Payments Through Third Parties

All payments made via Google Play Store or Apple App Store are subject to their respective refund and billing policies. If your payment was processed through these platforms, please contact their support directly.

6. Changes to This Policy

BhaktiLok reserves the right to update or modify this policy at any time without prior notice. Updates will be effective from the “Last Updated” date shown above.

7. Contact Us

For any refund or billing-related queries, please reach out to our support team:

📩 help@bhaktilok.app
🌐 www.bhaktilok.app